My name is Gonzalo Dario Riveros Plaza. I go by Gonzalo Riveros, though for years I worked as Dario Riveros — same person. So if you got here searching for either name, you are in the right place.
I have a background in Computer Engineering and Business Administration. That mix lets me move between the technical and the operational side: I understand the problem, remove the friction and leave behind processes the team can actually use without endless hand-holding.
In my recent work with PayJoy I handled technical support at scale, workflow automation, ticket analysis, advanced Excel dashboards and coordination between operations and engineering.
On top of that, I have spent several years working with WordPress, SEO, ecommerce, customer service, digital content and account management for international clients.
